Customer centricity-Understanding, inspiring and retaining customers See originalTranslate
- 47 min
- 1,000 円
- 0 attendees
- Online
Learning Objectives
1. Develop an understanding of customer centricity and its importance in the modern business environment.
2. Learn techniques to identify customer needs and expectations.
3. Develop strategies to inspire and retain customers.
4. Analyze customer feedback and use it to improve customer experience.