Leadership in Times of Crisis Free

Learn the phases of a crisis and explain how to successfully move through immense challenges with effective communication, resilience, and techniques for staying calm.

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How to use Questioning Techniques?

Applying the rules for formulating and asking questions

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Closing the Sale

Providing customers the best possible support in their purchase decision

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Demonstrating Value

Developing your individual value demonstration

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Identifying Needs

Providing customers the best possible support in their purchase decision

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