Overview:

This e-learning teaches how to manage crises. Video lectures introduce the phases of a crisis and explain how to successfully move through immense challenges with effective communication, resilience, and techniques for staying calm. The e-learning uses transfer tasks, comprehension questions, key messages, and a final test to help each participant meet the learning objectives.

Target Audience:

1. Managers with HR responsibility

2. Employees of HR departments

Learning Objectives

1. Not seeing crises only as catastrophes

2. Knowing the five phases of a crisis

3. Communicating well in a crisis

4. Dealing with pressure in times of crisis

5. Strengthening resilience and mastering crises