顧客中心主義-顧客を理解し、感動させ、維持する
Learning Objectives
1. Develop an understanding of customer centricity and its importance in the modern business environment.
2. Learn techniques to identify customer needs and expectations.
3. Develop strategies to inspire and retain customers.
4. Analyze customer feedback and use it to improve customer experience.
Customer centricity-Understanding, inspiring and retaining customers
47 分
ビジネススキル
戦略
