Overview:

This e-training was developed by design thinking practitioners. At the center is a real-life, anonymized project demonstrating how a manufacturer of garage doors developed new products and solutions using a design thinking process. Here, you will be introduced to concepts such as the problem space, the solution space, and the prerequisites needed in order to apply design thinking. In a special chapter, the Persona Concept is also presented using a practical example.

Target Audience:

1. Teams that intend to initiate a Design Thinking process

2. Employees who are interested in Design Thinking

3. Employees and teams who are looking for new methods of creative problem solving

Learning Objectives

1. Recognizing the need for innovation and new creative methods

2. Creating the right conditions for design thinking

3. Understanding the design thinking process

4. Becoming an immediate expert and understanding users’ needs

5. Implementing the process of finding solutions

6. Being able to use prototyping, personas, and learning journeys