Course details

Determining Customer Hierarchy for Decision-Making Can Be Tough

Course Information

Who makes the decisions for your customers? Difficult to find out because people rarely talk about it directly. But with clever communication it can be found out!

Learning Objectives

Find out the decision-making structure of customers through targeted questions

Target Group

Employees with or without management roles

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Determining Customer Hierarchy for Decision-Making Can Be Tough

5min
Business skills
Selling
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