Determining Customer Hierarchy for Decision-Making Can Be Tough
Course Information
Who makes the decisions for your customers? Difficult to find out because people rarely talk about it directly. But with clever communication it can be found out!
Learning Objectives
Find out the decision-making structure of customers through targeted questions
Target Group
Employees with or without management roles
Determining Customer Hierarchy for Decision-Making Can Be Tough
5min
Business skills
Selling