Giving feedback
Overview:
In this e-learning, participants get to know the model of the Johari Window. It shows the difference between the perception of others and the perception of oneself. The Johari Window clarifies the "blind spot" and shows why the "secret" will remain a secret. This course teaches that "giving feedback" does not mean "praise" or "criticize". Rather, it is about being open to self-perception through feedback from outside.
Target Audience:
1. Staff members with leadership responsibilities but without a management position
2. Managers who have a need for cooperative team-leadership methods
3. Young managers
Learning Objectives
1. Knowing how to use feedback as a management tool
2. Using the Johari Window, knowing the difference between how you perceive yourself and how others perceive you, allowing you to give staff members constructive feedback
3. Being able to prepare critical feedback and use it constructively
4. Using positive feedback in a way that promotes the development of the staff and team