Overview:

The ability to lead with empathy is considered to be an essential discipline in leadership. If you succeed in managing your team with appreciation and trust in on a daily basis, you will be able to win over your employees more easily. Because with empathy, you not only take other people with you – you can also better understand them and put yourself in their shoes. This will create a working atmosphere in which your team will know they are appreciated, making them feel more comfortable. This will have a positive effect on every conversation along with your ability to persuade and convince others as a manager. Those who show empathy and attentiveness to other people can also better assess their attitude and thus avoid the negative consequences of misjudgments. However, leading with empathy is something that needs to be learned. In this training course, you will learn how to be more perceptive of other people's emotions and understand their motives. By applying this understanding, you will have greater assurance in working out suitable courses of action.

Target Audience:

1. Managers who want to learn how to take a measured and solution-oriented approach to leadership, even in challenging situations

2. Managers who want to develop their emotional and social skills and use them successfully during their interactions with their employees

Learning Objectives

1. Understanding the ways in which leadership requirements are currently changing

2. Understanding what empathy means

3. Recognizing the benefits of leading with empathy, but also the challenges associated with it

4. Reflecting on your own management style and how you interact with other people

5. Being more perceptive of other people, putting yourself in their shoes, and adjusting your own emotions to where they are at

6. Understanding people and their communication, their personality, and their motives better

7. Acting with empathy and engaging with people at their level